‘User information’ for the purpose of this Policy includes the user’s personal information that can be used to uniquely identify or contact a single person including name, email address, residential address, mobile number, zip code and other information collected by Jalna ZP to provide specific services to the user through the Website / Mobile application . The user has the option not to provide User Information if the user wishes not to avail the specific service for which the User Information is required.
If any user is providing any User Information on behalf of any corporation, company, institution, association or other entity, the user should be authorized by such corporation, company, institution, association or other entity to provide such information to Jalna ZP .
Jalna ZP collects information from the user when creating a user account or when the user is browsing for products, transacting an online purchase of products through the Website / Mobile Application or while posting comments, uploading content or participating in any offers or contests or availing special gifts or communicating with customer support by Mobile phone, Email or otherwise.
Jalna ZP receives, scrutinizes and stores User Information for security and technical reasons such as IP address, login id, email address, password, devise connection information transaction history, date, time and duration of session on the Website / Mobile application.
Jalna ZP automatically receives the URL of the site from which a user came and the site to which the user goes when the user leaves the Website / Mobile application. The Website / Mobile application receives the IP address of the user’s computer and the type of web browser a user is using, email patterns, etc. Jalna ZP will occasionally ask the user to complete optional online surveys. These surveys may ask the user for contact information and demographic information
The user can add or update the User Information on a regular basis. When the user updates the User Information, Jalna ZP will keep a copy of the prior version for its records.
The data entered by the User/Customer regarding their Credit card and Debit card information is not stored by the “Company” or anyone related to the “Company”. This information is taken directly by the payment gateway provided who is authorized and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.